We are not affiliated or part of Kershaw Knives/Kai USA, Ltd. "The Kershaw Store is an independently owned an operated dealer that proudly offers exclusively Kershaw Knives. We are dedicated to you, the customer in having the best possible shopping experience anywhere. We have been in the ecommerce business for over three years and have learned how to treat our customers. Because without customers, there is no business. We offer nothing but Kershaw products at very completive pricing. Combine that with our selection, and service there is no need to shop any where else. Your business is important to us and we appreciate each and every sale. We invite you to search our store for high quality Kershaw products that will meet your demanding needs or serve as the perfect gift.

Customer Service and Warranty Contact Information:

  • For questions concerning non warranty matters please contact us at the following email address: customersupport@thekershawstore.com. This is the best form of communications since it provides a means of tracking responses for both parties. All emails are answered within hours, if not sooner seven (7) days a week. Please also see our help section for FAQ's. Many questions are answered within this section.


  • If you are making a return please review our return policy  prior to sending your merchandise back.
     
     
  • Our non-sales working hours are Monday through Friday, from 9 a.m. to 5 p.m. EST.    

     

       

    Mailing Address: 
    TAMCO Commerce, Inc.
    DBA: The Kershaw Store
    10908 Courthouse Road
    Suite 102 #189
    Fredericksburg, VA 22408 


    Telephone:   (800) 409-6385 
    Fax Number: (320) 323-3737
     
    If you are mailing in a payment via a money order or cashier check, please make payment to Tamco Commerce, Inc.
     
    We are not a repair facility and cannot repair any knives or provide any repair parts. We need to ask you to contact Kershaw Knives the manufacture directly. We can provide their contact information to you if needed via email or by phone. Thank You!

    We are here to make sure that your shopping experience is as perfect as possible.
    If you have any questions about any of  The Kershaw Store products, please do not
    hesitate to contact us.

    A Division of  TAMCO Commerce, Inc.