Return and Exchange Policy: Click here for complete store policy.
- Please contact us first for any order that is incorrect or defective prior to returning the order to our warehouse.
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If we send out the incorrect item we will make it right. In the event we have to ship out another order due to our error, we may need to charge your credit card for the replacement order including shipping. Once we receive back the first order, you will receive a full refund for the replacement order. When retuning an item and if available please use the original shipping container and provide all documentation that came with the item.
- We will accept returns/exchanges within 30 days from the purchase date. If you wish to make a return or exchange please inform us what you would like to do and return your order to the address listed below:
The Kershaw Store
10908 Courthouse Road
Suite 102-310
Fredericksburg, VA 22408
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Prior to returning your first order to be exchanged for the new items(s), please go ahead place another order for the new item(s). This will prevent a restocking fee from being charged. If the return is received and a replacement order has not been made, our warehouse is unable to make the connection between the two separate transactions and a restocking will be charged.
The Kershaw Store reserves the right to modify this policy at any time without notification. |